Lyssabeth's Officiant Evaluation

Name of Officiant

Bride Name

Groom Name

In researching officiants, did you find our prices to be:

higher than those of other professional officiants		didn’t compare prices
about the same as other professional officiants		N/A
less than those of other professional officiants

Other than Lyssabeth’s what other officiating options did you consider?

other professional officiants		self-marrying
clergy from our (or our parent’s) church		other
having a friend or family member perform the ceremony

Do you recall what made you choose us? (Check all that apply)

price	the security of knowing there’d be a backup officiant in case of emergency	informative user-friendly website
personality of officiant	we interviewed other officiants and found Lyssabeth’s to be a better fit for us	other
expertise of officiant	Lyssabeth’s longevity in the business of wedding officiating

If "other" please specify

Was your initial get-to-know-you meeting in person or on the phone?

in person
phone

Did your officiant offer you creative ideas for your ceremony?

yes
no
N/A

Was your officiant knowledgeable about wedding ceremony etiquette?

yes
no
N/A

Did he/she present you with an information packet (hard copy or email)?

yes
no
N/A

Did he/she offer advice on obtaining your marriage license?

yes
no
N/A

Please give us your overall impression of your initial meeting with the officiant

Was the officiant’s email correspondence professional and easy to understand?

yes
no
N/A

Did you find our ceremony resources to be varied and creative?

There were plenty of ideas for us to compose a unique ceremony
We liked a lot of Lyssabeth’s components but chose to supplement them with ideas of our own
We liked only a few of Lyssabeth’s resources and included much of our own material
We didn’t care for the Lyssabeth’s suggested wording and found we had to add a lot of our own material

Did you have an in-person ceremony-writing meeting?

yes
no

In writing your ceremony, was the officiant well-organized?

yes
no
N/A

Approximately how long did the ceremony-writing meeting last?

Did you need assistance/advice with any special situations (eg. difficult family members)?

yes
no

Did your officiant offer helpful suggestions for the above?

yes
no
N/A

Did you receive a draft of your ceremony within 48 hours of your ceremony-writing meeting?

yes
no
N/A

Please comment on your overall impression of the ceremony-writing process

Was your officiant present at your rehearsal?

yes
no
N/A

Was your rehearsal run in an organized and efficient manner?

yes
no
N/A

After the rehearsal, were you confident that the ceremony was going to run smoothly?

yes
no
N/A

Did your rehearsal take less than an hour?

yes
no
N/A

Please comment on your overall impression of how your rehearsal was handled

Did you receive email a week before the wedding with final details and confirmation of date/time?

yes
no

Did you receive a phone call or voice mail a few days before your wedding to confirm date and time?

yes
no

On your wedding day, did the officiant arrive on time?

yes
no
not sure

On your wedding day, did the officiant (check all that apply)

coordinate with your music person?		assist with lineup of wedding party?
work cooperatively w/ venue staff (if applicable)?		calm anyone with frazzled nerves?
talk to the photographer about shooting the ceremony?		generally insure a smooth flow of activity?

Was the officiant appropriately dressed?

yes
no

Did the ceremony start within 15 minutes of the scheduled start time?

yes
no

If not, what was the reason?

Please check the elements (all that apply) that you felt the officiant included in your ceremony

warmth	appropriately humorous	all names pronounced correctly
personalized	engaged the audience as well as the bride and groom	articulate (including voice projection--could everyone hear?)
enthusiasm	polished

Anything unexpected happen (rain/wind, fainting, microphone malfunction, upset child)?

yes
no

If so, please tell us what happened and if you are satisfied with how our officiant handled it

Please give us your overall comments on how you felt the ceremony was performed

After the ceremony, did you receive a written thank you note in the mail?

yes
no

Please include your general comments here. What would improve our service?

Would you recommend us to a friend?

yes
no

If not, why not?

Overall, how happy are you with our services?

Thrilled! We couldn’t imagine a better fit		somewhat dissatisfied--Lyssabeth’s did not live up to our expectations
Very satisfied		Very dissatisfied--you guys should consider another line of work!
Somewhat satisfied although there is room for improvement

Please take a moment to help us keep our officiating and customer service skills topnotch! We're interested in hearing about your wedding day experience with us.

None of the fields is mandatory. Feel free to pick and choose the ones on which you'd like to offer your feedback.

Thanks! We really value your opinion and the time you're taking to help us improve our services.

Congratulations on your new married life together!

Maureen

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